✨ The Role in One Sentence

Tide is seeking a Quality Assurance Team Lead to manage a team of quality analysts and optimize operational processes.

📋 What You'll Likely Do

• 40%: Guide and develop a team of quality analysts, managing performance and workload.

• 30%: Improve QA scorecards to capture new processes and procedures.

• 30%: Identify process improvements and learning gaps through calibration sessions.

🧑‍💻 Profiles Doing This Job

• High Priority: 3+ years in a Team Lead role with quality assurance experience.

• High Priority: Strong data interpretation and audit skills.

• High Priority: Excellent communication and interpersonal skills.

📈 How This Role Will Look on Your CV

• Led a quality assurance team, improving processes and analyst performance.