✨ The Role in One Sentence

O.C. Hairsystems is seeking a Customer Service Manager to handle customer inquiries and ensure smooth salon operations.

📋 What You'll Likely Do

• 40%: Manage customer inquiries via phone, WhatsApp, and email.

• 30%: Oversee the customer calendar and ensure smooth back-office operations in salons.

• 30%: Handle support requests for online shop orders and contribute to customer service development.

🧑‍💻 Profiles Doing This Job

• High Priority: Experience in customer contact, such as Customer Care or Front Office.

• High Priority: Excellent communication and organizational skills.

• High Priority: Proficiency in digital tools and software like Zendesk or Hubspot.

📈 How This Role Will Look on Your CV

• Managed customer service operations in a fast-growing startup environment.