✨ The Role in One Sentence

Tide is looking for a Social Media Associate to provide excellent customer experience and support business growth through social media channels.

📋 What You'll Likely Do

• 60%: Handle member queries and feedback on social media and review channels.

• 20%: Investigate complex issues and engage with PR, marketing, and content teams.

• 20%: Create educational content and support other members of the Tide team.

🧑‍💻 Profiles Doing This Job

• High Priority: Excellent spoken and written English skills.

• High Priority: Experience with handling queries via social media platforms.

• High Priority: Good understanding of content creation and community management principles.

📈 How This Role Will Look on Your CV

• Provided exceptional customer support and contributed to social media engagement for a rapidly growing fintech company.