✨ The Role in One Sentence

We are seeking an IT Workplace Enablement Lead to oversee workplace IT services, ensuring a seamless experience for employees.

📋 What You'll Likely Do

• 40%: Lead the IT Workplace enablement team, ensuring efficient IT Support and incident resolution.

• 30%: Develop and refine IT Operational Processes to improve efficiency and service delivery.

• 30%: Manage and optimize Key IT systems, including Google Workspace, MDMs, CASB & DLP.

🧑‍💻 Profiles Doing This Job

• High Priority: Experienced IT Service Desk Leader with a track record of leading IT Support teams.

• High Priority: Technical Expertise with Google Workspace, Intune, Jamf & ITSM tools.

• High Priority: Process-Oriented & ITIL-Savvy with an understanding of ITIL best practices.

📈 How This Role Will Look on Your CV

• Led IT Workplace Enablement, improving IT support and service delivery.