✨ The Role in One Sentence

MILES Mobility is seeking a Support Agent to handle claims and provide support to customers with empathy and competence.

📋 What You'll Likely Do

• 40%: Serve as the primary contact for customers regarding damage claims.

• 30%: Provide general assistance to parties involved in accidents via various channels.

• 30%: Verify the completeness of claim files and gather missing information.

🧑‍💻 Profiles Doing This Job

• High Priority: Ideally, some experience in automotive claims settlement.

• High Priority: Experience in customer contact.

• High Priority: Proficiency in German and English, both written and spoken.

📈 How This Role Will Look on Your CV

• Provided support in claims settlement, demonstrating empathy and competence in customer interactions.