Kundenberater Smart Home

Tink

Your gateway to a smarter home experience

Your gateway to a smarter home experience

Berlin

Chicago

• Mid-Level

• On-Site

• Sales & Account Management

2025-04-29T00:02:27+00:00

2025-04-29T00:02:27+00:00

About Company
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TL;DR

TL;DR
✨ The Role in One Sentence

Join our team as a Junior Smart Home Customer Advisor, providing expert support and solutions to our customers.

📋 What You'll Likely Do

  • 40%: Support customers via email and chat, addressing inquiries and providing after-sales support for Smart Home solutions.

  • 30%: Develop tailored solutions for customers, from simple questions to complex home projects.

  • 30%: Analyze issues, find pragmatic solutions, and actively contribute to process optimization.

🧑‍💻 Profiles Doing This Job

  • High Priority: Experience in customer support, ideally with a technical background.

  • High Priority: Affinity for Smart Home products and basic knowledge of their functionality.

  • High Priority: Fluency in German and good English skills (B2/C1).

📈 How This Role Will Look on Your CV

  • Provided customer support for innovative Smart Home solutions, enhancing customer satisfaction and loyalty.

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Tink

1-20

FTE

Your gateway to a smarter home experience

Tink is a Berlin-based company specializing in connected home technology, offering a marketplace for smart home products and services. With a focus on enhancing the home living experience, Tink leverages IoT solutions to create a seamless integration of devices that empower consumers to optimize their living spaces.

Website

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Linkedin

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Funding

€245M

HQ City

Berlin

Revenue Model

B2C

Employee Count

1-20

Last Funding Round

04/2021

Stage

Growth

Team Growth

-18%

YoY Website Traffic Growth

40%

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