✨ The Role in One Sentence

Join our team as a Junior Smart Home Customer Advisor, providing expert support and solutions to our customers.

📋 What You'll Likely Do

• 40%: Support customers via email and chat, addressing inquiries and providing after-sales support for Smart Home solutions.

• 30%: Develop tailored solutions for customers, from simple questions to complex home projects.

• 30%: Analyze issues, find pragmatic solutions, and actively contribute to process optimization.

🧑‍💻 Profiles Doing This Job

• High Priority: Experience in customer support, ideally with a technical background.

• High Priority: Affinity for Smart Home products and basic knowledge of their functionality.

• High Priority: Fluency in German and good English skills (B2/C1).

📈 How This Role Will Look on Your CV

• Provided customer support for innovative Smart Home solutions, enhancing customer satisfaction and loyalty.