✨ The Role in One Sentence

BOX ID Systems is seeking a Customer Success Manager/Technical Support Expert to implement software solutions, collaborate with clients, and provide top-tier service.

📋 What You'll Likely Do

• 30%: Implement and maintain software solutions and execute platform deployments.

• 30%: Collaborate with clients and internal teams to capture technical requirements and implement solutions.

• 40%: Handle support requests and conduct troubleshooting for quick problem resolution.

🧑‍💻 Profiles Doing This Job

• High Priority: Technical understanding and interest in software solutions and platform deployments.

• High Priority: Experience with JSON-based configurations.

• High Priority: Strong communication skills and customer orientation.

📈 How This Role Will Look on Your CV

• Implemented and maintained software solutions, enhancing customer satisfaction and platform efficiency.