✨ The Role in One Sentence

Maven Clinic is seeking a mission-driven Care Advocate to provide world-class care to Maven members by navigating digital care and accessing tools for optimal experience and outcomes.

📋 What You'll Likely Do

• 30%: Conduct introductory video appointments and answer questions about the product, providing personalized recommendations.

• 30%: Navigate members’ networks to ensure access to care and investigate available support.

• 40%: Collaborate with cross-functional partners and team members to ensure optimal member experience and follow up on outstanding items.

🧑‍💻 Profiles Doing This Job

• High Priority: Background in allied health, human services, or healthcare.

• High Priority: 1-2+ years of direct patient care experience or digital health.

• High Priority: Problem-solving skills and ability to communicate empathetically.

📈 How This Role Will Look on Your CV

• Delivered exceptional customer service in a digital health environment.