Support Engineer

HydroNeo

Innovative IoT Solutions for Smart Aquaculture Management

Innovative IoT Solutions for Smart Aquaculture Management

Jakarta

Chicago

• Mid-Level

• On-Site

• Software Engineering

2025-07-29T00:01:51+00:00

2025-07-29T00:01:51+00:00

About Company
About Company
About Company

TL;DR

TL;DR
✨ The Role in One Sentence

HydroNeo is seeking a hands-on Second-Level Support & Service Engineer to strengthen their technical team in Bangkok, ensuring the reliability of smart farming systems.

📋 What You'll Likely Do
  • 30%: Investigate and resolve complex technical issues reported by customers, identifying root causes and defining solutions.

  • 25%: Write scripts and tools to automate support tasks and improve internal efficiency.

  • 25%: Configure and test smart farming devices, including sensors, controllers, and gateways.

🧑‍💻 Profiles Doing This Job
  • High Priority: Experience in electrical engineering, electronics, mechatronics, or similar fields.

  • High Priority: Practical skills in hardware, including soldering, wiring, and tool usage.

  • High Priority: Basic coding/scripting skills in Python or similar.

📈 How This Role Will Look on Your CV
  • Resolved complex technical issues in a fast-growing international startup.

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HydroNeo

21-100

FTE

Innovative IoT Solutions for Smart Aquaculture Management

HydroNeo specializes in developing advanced IoT systems tailored for the aquaculture industry, facilitating efficient management and monitoring of aquatic environments. The company aims to enhance productivity and sustainability in fish farming through innovative technology.

Funding

HQ City

Kassel

Revenue Model

B2B

Employee Count

21-100

Last Funding Round

03/2023

Stage

Growth

Team Growth

77%

YoY Website Traffic Growth

-100%

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