Data Maintenance & Customer Service

Hepster

An innovative embedded insurance platform enhancing customer experiences and cross-selling opportunities for businesses.

An innovative embedded insurance platform enhancing customer experiences and cross-selling opportunities for businesses.

Rostock

Chicago

• Entry-Level

• On-Site

• Operations & Strategy

2025-08-02T00:01:53+00:00

2025-08-02T00:01:53+00:00

About Company
About Company
About Company

TL;DR

TL;DR
✨ The Role in One Sentence

hepster is looking for a Working Student in Data Maintenance & Customer Service (m/f/d) to support their team in Rostock.

📋 What You'll Likely Do
  • 40%: Process incoming customer inquiries and record them in the systems (telephone and in writing).

  • 30%: Advise customers comprehensively on insurance products and services.

  • 30%: Manage and maintain customer data and information.

🧑‍💻 Profiles Doing This Job
  • High Priority: Student (m/f/d).

  • High Priority: Familiar with MS Office (Excel, Word, PowerPoint).

  • High Priority: Good German and English skills.

📈 How This Role Will Look on Your CV
  • Developed skills in customer service and data management within a dynamic startup environment.

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Hepster

1-20

FTE

An innovative embedded insurance platform enhancing customer experiences and cross-selling opportunities for businesses.

Hepster is a leading embedded insurance platform that empowers businesses to offer seamless insurance solutions, enhancing customer experience and unlocking new cross-selling potentials. Founded in 2016, Hepster serves various industries with a strong focus on fintech and sports, providing flexible, marketplace-based insurance products that cater to the needs of both B2B clients and their customers.

Funding

€26.2M

HQ City

Rostock

Revenue Model

B2B

Employee Count

1-20

Last Funding Round

07/2023

Stage

Growth

Team Growth

10%

YoY Website Traffic Growth

-26%

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