✨ The Role in One Sentence

Maven Clinic is seeking a Senior Associate, Billing Specialist to resolve complex financial and benefits billing escalations and ensure accurate member financial tracking.

📋 What You'll Likely Do

• 30%: Investigate and resolve escalated cases involving billing errors, incorrect benefit calculations, and eligibility disputes.

• 30%: Reconcile claims data and denial reports across multiple platforms to ensure accurate benefit balances.

• 40%: Identify trends in escalations and implement systematic process improvements.

🧑‍💻 Profiles Doing This Job

• High Priority: 3+ years of experience in medical billing or health benefits.

• High Priority: Deep understanding of claims lifecycle and benefits design.

• High Priority: Strong critical-thinking and communication skills.

📈 How This Role Will Look on Your CV

• Resolved complex billing escalations in a virtual healthcare environment.