✨ The Role in One Sentence

We are looking for a Service Employee (m/f/d) to be the first point of contact in our veterinary practice in Hamburg, ensuring excellent customer experience.

📋 What You'll Likely Do

• 40%: Greet and assist customers with their pets at the reception, ensuring a welcoming and empathetic environment.

• 30%: Manage administrative communication and coordinate appointments for pet owners digitally and in person.

• 30%: Collaborate with veterinarians and veterinary assistants to optimize patient management and support smooth workflows.

🧑‍💻 Profiles Doing This Job

• High Priority: Experience in the service sector with a strong focus on customer satisfaction.

• High Priority: Proficiency in digital tools and excellent organizational skills.

• High Priority: Team spirit, optimism, and a sense of humor.

📈 How This Role Will Look on Your CV

• Enhanced customer experience in a modern veterinary practice through effective communication and organizational skills.