✨ The Role in One Sentence

1KOMMA5° is seeking a Support & Success Specialist to provide hands-on support for branches and internal users, ensuring their success with our system landscape.

📋 What You'll Likely Do

• 30%: Provide hands-on support for CRM, Offer Tool, Operating System, and Installation Manager App.

• 30%: Train and educate employees to maximize their use of our tools.

• 40%: Identify recurring issues and collaborate with Product & Engineering teams for improvements.

🧑‍💻 Profiles Doing This Job

• High Priority: 1-2 years of experience in a support or customer success role.

• High Priority: Familiarity with CRM systems, internal tools, and mobile apps.

• High Priority: Excellent communication skills in German and English (C1/C2).

📈 How This Role Will Look on Your CV

• Provided support and training for a complex system landscape in a fast-growing tech company.