✨ The Role in One Sentence

Topi is seeking an Operations Agent to ensure smooth handling of rental services, optimize processes, and provide excellent customer service.

📋 What You'll Likely Do

• 40%: Support customers and partners via the ticketing system for inquiries about orders and returns.

• 30%: Assist the Operations team in handling and coordinating rental services, including returns and repairs.

• 30%: Analyze existing workflows and contribute to improving operational processes.

🧑‍💻 Profiles Doing This Job

• High Priority: First experience in Customer Support or Operations.

• High Priority: Structured way of working and prioritization skills.

• High Priority: Excellent communication skills in German and English.

📈 How This Role Will Look on Your CV

• Improved operational processes in a fast-paced startup environment.