✨ The Role in One Sentence

TradeLink is seeking a Customer Success Manager to manage customer relationships and drive adoption of their logistics platform.

📋 What You'll Likely Do

• 30%: Act as a strategic advisor to customers, understanding their business objectives.

• 30%: Build and maintain trusting relationships with new customers and key stakeholders.

• 40%: Identify user requirements and opportunities for up-selling and cross-selling services.

🧑‍💻 Profiles Doing This Job

• High Priority: Experience in a customer-facing role in the logistics industry.

• High Priority: Experience in fast-paced environments like startups or consulting.

• High Priority: Business fluency in German and English.

📈 How This Role Will Look on Your CV

• Managed customer success in a B2B SaaS logistics platform.