✨ The Role in One Sentence

Care Forward GmbH is looking for a Client Success Manager to support employers and candidates, manage relationships, and drive platform adoption in the healthcare sector.

📋 What You'll Likely Do

• 30%: Support employers and candidates with CWC services and processes.

• 25%: Manage relationships and expectations with clients.

• 20%: Identify and resolve user issues, providing creative solutions.

🧑‍💻 Profiles Doing This Job

• High Priority: 3-5 years of experience in customer service or account management.

• High Priority: Excellent customer service skills and digital skills.

• High Priority: Fluent in German and English.

📈 How This Role Will Look on Your CV

• Managed client success in the healthcare industry, driving platform adoption and improving customer experience.