✨ The Role in One Sentence

Topi is seeking a Customer Service Representative to ensure smooth operation of rental services and provide excellent customer support.

📋 What You'll Likely Do

• 40%: Provide customer service via ticketing system for inquiries about orders and returns.

• 30%: Support operations team in handling rental services, returns, and payment inquiries.

• 30%: Analyze and improve operational workflows in collaboration with product, tech, and finance teams.

🧑‍💻 Profiles Doing This Job

• High Priority: Experience in customer support or operations, preferably in a tech-oriented company.

• High Priority: Strong customer orientation and problem-solving skills.

• High Priority: Proficiency in German and English.

📈 How This Role Will Look on Your CV

• Enhanced customer satisfaction through efficient support and process improvements.