✨ The Role in One Sentence

Machine26 GmbH is seeking a Customer Support/Back Office Employee to manage customer interactions and improve service quality.

📋 What You'll Likely Do

• 40%: Manage customer interactions via phone, email, or chat.

• 30%: Oversee the entire mediation process, ensuring smooth communication.

• 30%: Ensure customer satisfaction and build long-term relationships.

🧑‍💻 Profiles Doing This Job

• High Priority: Completed studies or vocational training in a commercial field.

• High Priority: Experience in a comparable position.

• High Priority: Excellent communication and teamwork skills.

📈 How This Role Will Look on Your CV

• Managed customer support and back-office operations in a fast-growing startup.