✨ The Role in One Sentence

konfetti is seeking a Customer Support to ensure customer satisfaction through prompt and effective support.

📋 What You'll Likely Do

• 60%: Handle customer inquiries via email, chat, and phone, providing effective solutions.

• 20%: Collaborate with internal teams to improve product and service offerings.

• 20%: Manage social media portals, responding to direct messages with empathy.

🧑‍💻 Profiles Doing This Job

• High Priority: Experience in customer support in a dynamic environment.

• High Priority: Proficiency with CRM systems (HubSpot) and tools like Notion, Slack, Google Drive.

• High Priority: Excellent communication skills in German and English.

📈 How This Role Will Look on Your CV

• Provided exceptional customer support in a fast-growing startup.