✨ The Role in One Sentence

Qdrant is seeking a Customer Support Engineer to provide technical support and contribute to product improvements in a fast-paced AI infrastructure startup.

📋 What You'll Likely Do

• 40%: Provide direct technical support to customers, addressing issues related to the vector database and SaaS platform.

• 30%: Investigate and troubleshoot complex issues involving infrastructure, cloud, and database layers.

• 30%: Collaborate with engineering and platform teams to resolve customer problems and influence product improvements.

🧑‍💻 Profiles Doing This Job

• High Priority: Experience in a customer-facing support or infrastructure role.

• High Priority: Proficiency in Go or Python.

• High Priority: Solid understanding of Kubernetes and cloud environments.

📈 How This Role Will Look on Your CV

• Provided technical support in a cutting-edge AI infrastructure environment.