✨ The Role in One Sentence

Tide is seeking a Training Manager to ensure smooth, effective, and consistent training for UK Member Operations teams from our Hyderabad hub.

📋 What You'll Likely Do

• 40%: Lead and develop a team of experienced trainers specializing in KYX, Ongoing Monitoring, Member Support, Account Operations, Collections, and Complaints.

• 30%: Manage training operations including scheduling, coordination, documentation, and feedback loops at scale.

• 30%: Shape how we deliver training, manage quality, and support performance across functions.

🧑‍💻 Profiles Doing This Job

• High Priority: Extensive experience in training and training management, ideally within fintech or financial services.

• High Priority: Proven ability to lead, coach, and develop training teams.

• High Priority: Strong training operations skills.

📈 How This Role Will Look on Your CV

• Led and managed training programs in a fast-paced, scaling organization.