✨ The Role in One Sentence

Calingo Insurance AG is looking for a Customer Service Representative to provide excellent customer service for pet insurance and other insurance products.

📋 What You'll Likely Do

• 40%: Handle customer inquiries via phone and email, providing solutions and documenting information.

• 30%: Contribute to process optimization to improve service efficiency and customer satisfaction.

• 30%: Collaborate with other departments to ensure timely processing of requests and enhance customer satisfaction.

🧑‍💻 Profiles Doing This Job

• High Priority: Experience in customer service.

• High Priority: Fluency in German and Swiss German.

• High Priority: Good computer skills, especially with Apple operating systems.

📈 How This Role Will Look on Your CV

• Provided excellent customer service in the insurance industry, contributing to process improvements and customer satisfaction.