✨ The Role in One Sentence

Maven Clinic is seeking a Senior Director of Client Delivery to lead and scale client implementation across employer and payer partnerships.

📋 What You'll Likely Do

• 40%: Lead and inspire a 10-person team, fostering a culture of empathy and high performance.

• 30%: Drive operational excellence through process optimization and standardization.

• 30%: Collaborate cross-functionally to influence product roadmaps and advocate for client needs.

🧑‍💻 Profiles Doing This Job

• High Priority: 10+ years in client delivery, operations, or program management within healthcare or digital health.

• High Priority: Deep understanding of the healthcare ecosystem, including plan structures and benefits platforms.

• High Priority: Experience working with product and engineering partners.

📈 How This Role Will Look on Your CV

• Led client delivery and implementation for a leading virtual clinic, improving client outcomes and team performance.