✨ The Role in One Sentence

Patronus is seeking an experienced Customer Service Agent to provide excellent customer experience and drive process improvements through data analysis.

📋 What You'll Likely Do

• 40%: Resolve customer inquiries and ensure a first-class customer experience.

• 30%: Analyze customer feedback and support continuous process improvement.

• 30%: Collaborate with operations and sales teams to implement customer requirements efficiently.

🧑‍💻 Profiles Doing This Job

• High Priority: 2-5 years of experience in customer service.

• High Priority: Analytical mindset and ability to identify optimization potentials.

• High Priority: Excellent communication skills and empathy.

📈 How This Role Will Look on Your CV

• Improved customer service processes through data-driven analysis and IT-supported scaling.