✨ The Role in One Sentence

HelloBetter is looking for a Technical Patient Support Working Student to provide technical support for digital health applications and optimize support processes.

📋 What You'll Likely Do

• 50%: Provide technical 1st level support for participants of digital health applications.

• 30%: Reproduce technical problems for error analysis and escalate to 2nd level support.

• 20%: Support the optimization of support processes and communicate bug fixes.

🧑‍💻 Profiles Doing This Job

• High Priority: Currently enrolled as a student with at least one year until graduation.

• High Priority: Proficient in German and good communication skills in English.

• High Priority: Organized with good communication skills.

📈 How This Role Will Look on Your CV

• Gained experience in technical support within the digital health sector.