Patient Support

HelloBetter

Transforming mental health care through accessible digital therapeutics for millions.

Transforming mental health care through accessible digital therapeutics for millions.

Berlin

Chicago

• Entry-Level

• Hybrid

• Operations & Strategy

2025-08-16T00:02:38+00:00

2025-08-16T00:02:38+00:00

About Company
About Company
About Company

TL;DR

TL;DR
✨ The Role in One Sentence

HelloBetter is looking for a Working Student in Patient Support to assist in providing technical and community support for online health training participants.

📋 What You'll Likely Do
  • 40%: Provide 1st level technical support to participants of online health trainings.

  • 30%: Support participants via email and chat under supervision.

  • 30%: Manage the social media community (primarily Instagram) under supervision.

🧑‍💻 Profiles Doing This Job
  • High Priority: Currently studying Psychology (or related field) with at least one year until graduation.

  • High Priority: Native-level German skills and good English skills.

  • High Priority: Highly organized and able to handle confidential data securely.

📈 How This Role Will Look on Your CV
  • Supported participants in digital health programs, enhancing their experience and outcomes.

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HelloBetter

1-20

FTE

Transforming mental health care through accessible digital therapeutics for millions.

HelloBetter is a pioneering health technology company dedicated to making mental health care universally accessible. With a suite of 10 digital therapeutics and 6 PDTx/DiGA that are reimbursable for over 73 million people in Germany, HelloBetter is at the forefront of innovative mental health solutions. The company has conducted 33 clinical studies to validate its offerings and has secured €17 million in Series A funding, totaling €25 million to date.

Funding

€25M

HQ City

Hamburg

Revenue Model

B2B/B2C

Employee Count

1-20

Last Funding Round

09/2023

Stage

Late

Team Growth

10%

YoY Website Traffic Growth

-40%

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