✨ The Role in One Sentence

HelloBetter is seeking a Junior Patient Support Manager to ensure a positive start for patients in their online therapy programs through empathetic communication and psychological expertise.

📋 What You'll Likely Do

• 40%: Contact potential patients to explain online therapy programs and assess their suitability.

• 30%: Answer questions and concerns, guiding patients through the prescription and registration process.

• 30%: Support registered patients with organizational or technical issues during their participation.

🧑‍💻 Profiles Doing This Job

• High Priority: Bachelor's or Master's degree in Psychology.

• High Priority: Empathy and patience in communication with patients.

• High Priority: Good technical understanding and willingness to learn support and CRM tools.

📈 How This Role Will Look on Your CV

• Ensured positive patient experiences by providing comprehensive support and guidance in digital therapy programs.