✨ The Role in One Sentence

We are seeking a Customer Success Manager to lead onboarding, manage client relationships, and drive product adoption.

📋 What You'll Likely Do

• 30%: Lead onboarding for new enterprise clients and create requirement analyses based on organizational structures.

• 30%: Manage a portfolio of approximately 140 mid-sized companies, steering them via clear KPIs and sharing results as success stories.

• 40%: Advise contacts on our product, systematically identify cross- and upselling potential, and conduct contract negotiations.

🧑‍💻 Profiles Doing This Job

• High Priority: Experience in independently managing mid-sized companies as a CSM.

• High Priority: Analytical skills to prioritize customers based on numbers and KPIs.

• High Priority: Experience in sales.

📈 How This Role Will Look on Your CV

• Managed customer success, driving adoption and satisfaction in a fast-growing tech company.