✨ The Role in One Sentence

Join our international Customer Care team as a Customer Care Agent, providing excellent support and problem-solving for our customers.

📋 What You'll Likely Do

• 40%: Serve as the first point of contact for all customer inquiries via phone and email.

• 30%: Assist customers with issues related to rentals, vehicles, app functions, and payment options.

• 30%: Identify and report app and vehicle malfunctions to relevant teams.

🧑‍💻 Profiles Doing This Job

• High Priority: Excellent problem-solving skills and customer service orientation.

• High Priority: Strong communication skills and professional demeanor.

• High Priority: Fluency in German and very good English skills.

📈 How This Role Will Look on Your CV

• Provided high-quality customer support in a fast-paced mobility company.