✨ The Role in One Sentence

HydroNeo is seeking a hands-on Customer Support Engineer to provide technical support and service for smart aquaculture systems.

📋 What You'll Likely Do

• 40%: Provide technical support via various channels and perform root-cause analysis.

• 30%: Prepare, configure, and test smart farming devices before shipment.

• 30%: Conduct on-site visits for installation, troubleshooting, and field trials.

🧑‍💻 Profiles Doing This Job

• High Priority: Experience in electrical engineering, electronics, or related fields.

• High Priority: Understanding of electrical installations and software.

• High Priority: Ability to explain technical topics in a customer-friendly way.

📈 How This Role Will Look on Your CV

• Provided technical support and service for smart aquaculture systems in a fast-growing startup.