Technical Support Manager

JUPUS

Automating client onboarding for legal professionals from initial contact to complete case files.

Automating client onboarding for legal professionals from initial contact to complete case files.

Cologne

Chicago

• Mid-Level

• Hybrid

• Other Engineering

2025-07-25T00:02:04+00:00

2025-07-25T00:02:04+00:00

About Company
About Company
About Company

TL;DR

TL;DR
✨ The Role in One Sentence

JUPUS GmbH is seeking a Technical Support Manager to provide excellent customer support and contribute to the development of their legal tech solutions.

📋 What You'll Likely Do
  • 40%: Handle customer inquiries via email and phone, providing quick and competent solutions.

  • 30%: Clarify technical and application-related questions and assist with product adjustments.

  • 30%: Identify technical problems and communicate with the development team.

🧑‍💻 Profiles Doing This Job
  • High Priority: Experience in customer support and technical troubleshooting.

  • High Priority: Basic understanding of web technologies (HTML, CMS like WordPress).

  • High Priority: Fluent in German.

📈 How This Role Will Look on Your CV
  • Provided technical support for a fast-growing legal tech startup.

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JUPUS

21-100

FTE

Automating client onboarding for legal professionals from initial contact to complete case files.

JUPUS is a pioneering platform dedicated to streamlining the client onboarding process for lawyers. By automating tasks from the first interaction through to the completion of case files, JUPUS enhances efficiency and improves client experiences in the legal sector. Founded in 2022, the company is positioned within the legal technology industry, offering innovative solutions that cater to both business and consumer needs.

Funding

€1.9M

HQ City

Cologne

Revenue Model

B2B/B2C

Employee Count

21-100

Last Funding Round

05/2024

Stage

Growth

Team Growth

89%

YoY Website Traffic Growth

2946%

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