✨ The Role in One Sentence

Patronus is looking for a Clerk (m/f/d) to be the central point of contact for external partners, ensuring smooth payment processes and supporting customer service teams.

📋 What You'll Likely Do

• 30%: Handle inquiries from customers and partners regarding payment processes.

• 30%: Collaborate with Sales and Customer Service to efficiently resolve customer concerns.

• 40%: Analyze payment tickets, derive recommendations, and help optimize processes.

🧑‍💻 Profiles Doing This Job

• High Priority: Minimum two years of professional experience in clerical work or back office.

• High Priority: Good understanding of numbers and structured work approach.

• High Priority: Familiarity with CRM tools and Excel/Google Sheets.

📈 How This Role Will Look on Your CV

• Improved payment processes and customer satisfaction through efficient handling of payment-related inquiries.