✨ The Role in One Sentence

VoiceLine is seeking a Customer Success Manager to shape the customer journey and ensure product satisfaction.

📋 What You'll Likely Do

• 30%: Manage and develop a portfolio of active customers, turning PoCs into successful accounts.

• 30%: Conduct customer training and workshops to ensure successful activation.

• 20%: Analyze customer interaction data and collaborate with the founding team to improve customer support.

🧑‍💻 Profiles Doing This Job

• High Priority: Fluent in German and English.

• High Priority: Experience in building customer success processes from the ground up.

• High Priority: Strong project management and stakeholder management skills.

📈 How This Role Will Look on Your CV

• Developed and managed customer success strategies in a fast-growing SaaS startup.