VisionAI

21-100

FTE

Innovative AI Solutions for E-commerce Growth

VisionAI is a pioneering research lab dedicated to developing cutting-edge products that leverage visual and text-based artificial intelligence to optimize and expand online retail experiences. With a focus on enhancing e-commerce platforms, VisionAI aims to empower businesses through innovative AI applications.

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Funding

€5M

HQ City

Bielefeld

Revenue Model

B2B

Employee Count

21-100

Last Funding Round

10/2023

Stage

Late

Team Growth

-5%

YoY Website Traffic Growth

0%

Customer Success Manager

VisionAI

Innovative AI Solutions for E-commerce Growth

Innovative AI Solutions for E-commerce Growth

Bielefeld

Munich

• Mid-Level

• Hybrid

• Sales & Account Management

2025-04-29T00:01:10+00:00

2025-04-29T00:01:10+00:00

About Company
About Company
About Company

TL;DR

TL;DR
✨ The Role in One Sentence

VisionAI is seeking a Customer Success Manager to optimize processes and ensure customers are successful with our solutions.

📋 What You'll Likely Do
  • 30%: Guide customers through the onboarding process, ensuring they quickly and successfully use our solutions.

  • 30%: Manage customer feedback and collaborate with the product team to develop tailored solutions.

  • 40%: Proactively support customers to ensure they maximize the value of our solutions.

🧑‍💻 Profiles Doing This Job
  • High Priority: 2+ years of experience in Customer Service/Success, ideally in a tech-driven environment.

  • High Priority: Strong communication skills and enjoyment in collaborating with interdisciplinary teams.

  • High Priority: Structured, proactive work style and a high customer orientation.

📈 How This Role Will Look on Your CV
  • Optimized customer success processes in a fast-growing AI startup.

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