✨ The Role in One Sentence

Valuedesk is seeking a Senior Customer Success Manager to actively develop customer relationships and help companies unlock their performance potential.

📋 What You'll Likely Do

• 40%: Advise and develop international/national clients as a central point of contact, ensuring they achieve their goals.

• 30%: Identify opportunities and challenges in performance and develop tailored measures through regular meetings.

• 30%: Conduct targeted training and support clients in implementation to maximize the potential of our solution.

🧑‍💻 Profiles Doing This Job

• High Priority: 3+ years of experience as an Account Manager or Consultant, ideally in B2B SaaS.

• High Priority: Experience in optimizing cost and process structures.

• High Priority: Proficiency in CRM systems (e.g., HubSpot).

📈 How This Role Will Look on Your CV

• Developed and maintained key client relationships, driving customer success and achieving business goals.