✨ The Role in One Sentence

Xayn is seeking a User Researcher to build and scale their user research practice, shaping their Legal AI product and understanding user needs.

📋 What You'll Likely Do

• 30%: Establish and lead user research operations, including processes and documentation.

• 30%: Design, plan, and conduct qualitative research studies to improve UX.

• 40%: Collaborate with product teams to validate ideas and maintain research insights.

🧑‍💻 Profiles Doing This Job

• High Priority: 3-4+ years of experience as a User Researcher, preferably in B2B SaaS or regulated industry.

• High Priority: Proven experience conducting research independently.

• High Priority: Strong command of qualitative methods.

📈 How This Role Will Look on Your CV

• Led user research operations in a Legal AI tech startup.