✨ The Role in One Sentence

deeploi is seeking an IT Support Specialist to provide technical support and solve complex problems for customers, focusing on cloud-based technologies.

📋 What You'll Likely Do

• 40%: Provide technical support and solve complex problems for customers with a focus on cloud-based technologies.

• 30%: Collaborate with the IT support team to drive continuous process enhancements.

• 30%: Enhance and automate support processes in collaboration with the IT Ops team.

🧑‍💻 Profiles Doing This Job

• High Priority: Experience with Windows operating system in combination with Microsoft 365 and/or Google Workspace.

• High Priority: Experience in IT support.

• High Priority: Proficient in both German and English at the C1 level.

📈 How This Role Will Look on Your CV

• Provided technical support for cloud-based technologies and enhanced support processes.