✨ The Role in One Sentence

Aily Labs is seeking a Senior Customer Success Manager to drive impactful solutions for luxury customers and shape the future of AI-driven decision-making.

📋 What You'll Likely Do

• 40%: Take ownership of non-technical development, delivering impactful solutions for luxury customers.

• 30%: Drive innovative solutions that give business outcomes, enabling faster and more efficient processes.

• 30%: Ensure future products align with client expectations, acting as a bridge between customers and development teams.

🧑‍💻 Profiles Doing This Job

• High Priority: 5+ years in Customer Success, Business, Consulting, or Product Management.

• High Priority: Experience managing high-profile Luxury customers.

• High Priority: Strong communication and interpersonal skills.

📈 How This Role Will Look on Your CV

• Delivered exceptional customer service tailored to luxury standards.