Customer Success Manager

AILY LABS

Empowering businesses with seamless data integration and actionable insights.

Empowering businesses with seamless data integration and actionable insights.

New York

Chicago

• Senior-Level

• Hybrid

• Sales & Account Management

2025-08-26T00:01:40+00:00

2025-08-26T00:01:40+00:00

About Company
About Company
About Company

TL;DR

TL;DR
✨ The Role in One Sentence

Aily Labs is seeking a Senior Customer Success Manager to drive impactful solutions for luxury customers and shape the future of AI-driven decision-making.

📋 What You'll Likely Do
  • 40%: Take ownership of non-technical development, delivering impactful solutions for luxury customers.

  • 30%: Drive innovative solutions that give business outcomes, enabling faster and more efficient processes.

  • 30%: Ensure future products align with client expectations, acting as a bridge between customers and development teams.

🧑‍💻 Profiles Doing This Job
  • High Priority: 5+ years in Customer Success, Business, Consulting, or Product Management.

  • High Priority: Experience managing high-profile Luxury customers.

  • High Priority: Strong communication and interpersonal skills.

📈 How This Role Will Look on Your CV
  • Delivered exceptional customer service tailored to luxury standards.

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AILY LABS

201-500

FTE

Empowering businesses with seamless data integration and actionable insights.

AILY LABS specializes in creating innovative products that facilitate easy integration and provide businesses with valuable data insights. Based in Munich, Germany, the company leverages artificial intelligence to enhance productivity tools for enterprises, driving efficiency and informed decision-making.

Funding

€19M

HQ City

Munich

Revenue Model

B2B

Employee Count

201-500

Last Funding Round

08/2023

Stage

Growth

Team Growth

74%

YoY Website Traffic Growth

0%

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