Customer Service Representative

Küchenheld

Transforming kitchen design with advanced technology and exceptional service from planning to installation.

Transforming kitchen design with advanced technology and exceptional service from planning to installation.

Dusseldorf

Chicago

• Entry-Level

• Hybrid

• Operations & Strategy

2025-08-26T00:02:15+00:00

2025-08-26T00:02:15+00:00

About Company
About Company
About Company

TL;DR

TL;DR
✨ The Role in One Sentence

K"".uchenheld is looking for a service professional with kitchen expertise to provide excellent customer service and manage after-sales support in Dusseldorf.

📋 What You'll Likely Do
  • 30%: Manage kitchen assembly scheduling and coordination.

  • 30%: Handle customer complaints and find solutions.

  • 40%: Act as an interface between logistics, assembly partners, planning, finance, and customer service.

🧑‍💻 Profiles Doing This Job
  • High Priority: Expertise in the kitchen sector.

  • High Priority: Experience in customer service with a technical focus.

  • High Priority: Strong organizational and communication skills.

📈 How This Role Will Look on Your CV
  • Managed customer service and after-sales support in the kitchen industry.

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Küchenheld

21-100

FTE

Transforming kitchen design with advanced technology and exceptional service from planning to installation.

Küchenheld is a leading company in the kitchen design sector, merging cutting-edge technology with superior customer service. They specialize in providing a seamless experience from the initial planning stages to final assembly, ensuring that every kitchen is tailored to meet individual needs. With a focus on digitalization, Küchenheld aims to redefine how kitchens are created and experienced.

Funding

HQ City

Mainz

Revenue Model

B2C

Employee Count

21-100

Last Funding Round

09/2023

Stage

Late

Team Growth

-29%

YoY Website Traffic Growth

75%

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