✨ The Role in One Sentence

We are looking for a Customer Service Specialist (m/f/d) to provide excellent support to our property owners and tenants in Hamburg.

📋 What You'll Likely Do

• 40%: Serve as the first point of contact for owners and tenants, addressing complex inquiries.

• 30%: Analyze individual situations to develop suitable and sustainable solutions.

• 30%: Document all processed cases, ensuring transparency and traceability.

🧑‍💻 Profiles Doing This Job

• High Priority: Completed commercial training, e.g., as a real estate clerk (m/f/d).

• High Priority: First experience in customer service and good commercial understanding.

• High Priority: Very good organizational skills and a high degree of reliability.

📈 How This Role Will Look on Your CV

• Provided excellent customer service in the real estate sector.