✨ The Role in One Sentence

Ecoplanet is seeking an Associate Customer Success Manager to build relationships, provide support, and drive customer success with our energy management software.

📋 What You'll Likely Do

• 30%: Manage customer relationships and ensure long-term satisfaction.

• 30%: Provide onboarding support and assist customers with platform implementation.

• 40%: Identify upsell opportunities and collaborate with sales teams.

🧑‍💻 Profiles Doing This Job

• High Priority: Experience in Customer Success or Account Management.

• High Priority: Fluent in German and English.

• High Priority: Proficient in Google Suite and CRM tools like HubSpot.

📈 How This Role Will Look on Your CV

• Managed customer success in a SaaS environment, contributing to customer retention and growth.