✨ The Role in One Sentence

German Bionic is looking for a Customer Service Representative with a mechatronic focus to support customers and maintain exoskeletons.

📋 What You'll Likely Do

• 30%: Provide direct customer support via phone and service platform.

• 30%: Coordinate and process service requests and complaints.

• 20%: Repair, maintain, and service exoskeletons using mechatronic knowledge.

• 20%: Ensure technical support on-site or via remote access.

🧑‍💻 Profiles Doing This Job

• High Priority: Completed training as a mechatronics technician or similar technical qualification.

• High Priority: Experience with Jira Service Management and Excel/Google Sheets.

• High Priority: Strong communication skills and customer orientation.

📈 How This Role Will Look on Your CV

• Provided customer service and technical support for innovative exoskeleton products.