Customer Success & Conversational AI Specialist
• Mid-Level
• Hybrid
• Sales & Account Management
Mark status as:
✨ The Role in One Sentence
Enterprise Bot is seeking a Customer Success & Conversational AI Specialist to guide clients through the world of conversational AI, ensuring smooth onboarding and growth.
📋 What You'll Likely Do
30%: Guide new clients through onboarding and integration, building trust from day one.
30%: Translate business needs into effective conversation flows and maintain AI knowledge bases.
40%: Analyze bot errors, propose improvements, and drive AI project execution.
🧑💻 Profiles Doing This Job
High Priority: 3–5 years in Customer Success, Project Management, or Conversational AI.
High Priority: Native fluency in German or Swiss-German, and excellent English.
High Priority: Excellent communication and analytical skills.
📈 How This Role Will Look on Your CV
Guided clients through conversational AI implementations, improving customer engagement and ROI.