✨ The Role in One Sentence

Humanoo is looking for a Customer Success (Insurance) Team Support member to handle routine tasks related to customer information and onboarding in Berlin.

📋 What You'll Likely Do

• 60%: Manage and validate user data uploaded to the CMS to ensure users receive rewards.

• 20%: Manage user communication via the CMS to engage users and keep them informed.

• 20%: Support the team with data analyses and reports on key parameters.

🧑‍💻 Profiles Doing This Job

• High Priority: Strong communication skills in German and English.

• High Priority: Ability to prioritize and focus on key tasks.

• High Priority: Passion for understanding customers and helping them succeed.

📈 How This Role Will Look on Your CV

• Managed user data and communication to improve customer onboarding and engagement.