✨ The Role in One Sentence

Humanoo is seeking a Customer Success Manager to build strong client relationships and guide them in implementing Humanoo throughout their organizations.

📋 What You'll Likely Do

• 60%: Manage a portfolio of customers, focusing on retention and growth, and understanding their needs to ensure KPIs are met.

• 40%: Act as the first point of contact for clients, offering creative solutions and collaborating on customized solutions.

🧑‍💻 Profiles Doing This Job

• High Priority: 3-4 years in Customer Success, Business Development, or Key Account Management.

• High Priority: Experience selling complex SaaS products.

• High Priority: Proficiency in English and German.

📈 How This Role Will Look on Your CV

• Managed customer success for a portfolio of medium and large accounts in a SaaS environment.