Customer Success Manager

LiveEO

Utilizing satellite technology and AI to safeguard infrastructure.

Utilizing satellite technology and AI to safeguard infrastructure.

Berlin

Chicago

• Experienced

• Hybrid

• Sales & Account Management

2025-08-07T00:03:08+00:00

2025-08-07T00:03:08+00:00

About Company
About Company
About Company

TL;DR

TL;DR
✨ The Role in One Sentence

LiveEO is seeking a Customer Success Manager to ensure customers realize the full value of our solutions, driving adoption, retention, and growth.

📋 What You'll Likely Do
  • 30%: Build and maintain strong customer relationships, acting as the primary point of contact.

  • 30%: Onboard and train new customers, ensuring smooth product adoption.

  • 40%: Identify up-/cross-selling opportunities and co-own expansion with sales.

🧑‍💻 Profiles Doing This Job
  • High Priority: 2-5 years of experience in Customer Success or account management in a SaaS environment.

  • High Priority: Experience managing the full customer journey.

  • High Priority: Strong communication and presentation skills.

📈 How This Role Will Look on Your CV
  • Managed customer success in a fast-paced SaaS startup, driving adoption and growth.

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LiveEO

1-20

FTE

Utilizing satellite technology and AI to safeguard infrastructure.

LiveEO leverages satellite imagery and advanced machine learning techniques to monitor critical infrastructure, identifying potential external threats and predicting their impacts. This innovative approach supports industries in managing risks associated with climate change and other environmental factors.

Funding

€62.51M

HQ City

Berlin

Revenue Model

B2B

Employee Count

1-20

Last Funding Round

06/2024

Stage

Late

Team Growth

8%

YoY Website Traffic Growth

-33%

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