✨ The Role in One Sentence

LiveEO is seeking a Customer Success Manager to ensure customers realize the full value of our solutions, driving adoption, retention, and growth.

📋 What You'll Likely Do

• 30%: Build and maintain strong customer relationships, acting as the primary point of contact.

• 30%: Onboard and train new customers, ensuring smooth product adoption.

• 40%: Identify up-/cross-selling opportunities and co-own expansion with sales.

🧑‍💻 Profiles Doing This Job

• High Priority: 2-5 years of experience in Customer Success or account management in a SaaS environment.

• High Priority: Experience managing the full customer journey.

• High Priority: Strong communication and presentation skills.

📈 How This Role Will Look on Your CV

• Managed customer success in a fast-paced SaaS startup, driving adoption and growth.