Head of Service
• Director
• Remote
• Operations & Strategy
Mark status as:
✨ The Role in One Sentence
Lead and manage technical service processes, driving customer satisfaction and building service infrastructure from the ground up.
📋 What You'll Likely Do
30%: Develop and implement end-to-end service processes, including documentation and quality assurance.
30%: Manage technical installations and maintenance plans, ensuring customer satisfaction.
20%: Lead and mentor an international service team, developing training programs.
🧑💻 Profiles Doing This Job
High Priority: Engineering degree in Electronics or Medical Engineering.
High Priority: 10+ years in technical service roles with high-end technological equipment.
High Priority: Experience building and scaling service teams in startup environments.
📈 How This Role Will Look on Your CV
Developed and executed service strategies from scratch in a fast-growing startup.