✨ The Role in One Sentence

Join trawa as a Customer Engagement Manager to build Europe's leading B2B platform for clean energy, working closely with top clients to drive customer success.

📋 What You'll Likely Do

• 40%: Manage key customer relationships from onboarding to expansion, ensuring maximum platform value.

• 30%: Identify upselling opportunities and develop solutions beneficial for both parties.

• 30%: Develop and implement scalable Customer Success strategies, including playbooks and automations.

🧑‍💻 Profiles Doing This Job

• High Priority: Experience in strategy consulting or fast-growing startups.

• High Priority: Proven success in customer retention, expansion, and satisfaction.

• High Priority: Strong analytical skills and data-driven decision-making.

📈 How This Role Will Look on Your CV

• Led customer engagement strategies in a high-growth clean energy company.