✨ The Role in One Sentence

Mercanis is seeking a Customer Success Manager to be the trusted advocate for customers, advising on digital procurement strategies and driving success.

📋 What You'll Likely Do

• 30%: Lead onboarding and implementation, building lasting business relationships and driving value.

• 30%: Collaborate with senior executives to translate strategic visions into actionable solutions.

• 40%: Manage projects, ensuring execution and governance, and drive customer loyalty and growth.

🧑‍💻 Profiles Doing This Job

• High Priority: Experience in consulting, customer success, account management, or sales.

• High Priority: Experience in digitalization projects or enterprise software implementation.

• High Priority: Fluent in both written and spoken English and German.

📈 How This Role Will Look on Your CV

• Led digital transformation projects and built strong customer relationships.