✨ The Role in One Sentence

Join HOLY as a Customer Service Agent, providing top-notch support and contributing to the growth of a fast-paced soft drink startup.

📋 What You'll Likely Do

• 60%: Serve as the primary contact for customer inquiries, issues, and feedback, ensuring optimal solutions.

• 20%: Communicate customer feedback internally to optimize service and processes.

• 20%: Identify and address challenges to enhance the overall customer experience.

🧑‍💻 Profiles Doing This Job

• High Priority: Experience in customer service or community management.

• High Priority: Fluent in German and conversational in English.

• High Priority: Problem-solving skills and a team-oriented mindset.

📈 How This Role Will Look on Your CV

• Enhanced customer satisfaction in a rapidly growing D2C brand.